Our Team
Available 24 | 7 | 365, we pride ourselves on never-fail relationships with customers and each other. Through collaborative work ethic steeped in American, small-town pride, our team works hard to keep your lines running efficiently with nearly no unplanned downtime.
Solution Specialists
Jay Campbell
Glass Solutions Specialist
“Billco has always been known to know their customers by name and not by a number. It is inspiring to me that for over 70 years we continue to expand but keep this same motto. I enjoy assisting our customers and do everything I can to make sure they are satisfied with their Billco equipment.”
Steve Rodgers
Glass Solutions Specialist
“One of the more enjoyable aspects of my position as a Solutions Specialist is being able to help people. This may range from building custom pieces of machinery for a unique application, or helping a customer set up an entire plant. I enjoy supporting our customers, even if that involves assisting them to source additional equipment that we do not manufacture.”
Steve Steele
Glass Solutions Specialist
“At Billco, our equipment is built to run 24 | 7 | 365 and our support is always available. This ensures that our customers experience minimal downtime. I am proud to be a part of a company who puts their customers first and who genuinely wants our customers to be successful.”
Ashley Foster
Marketing Manager & Glass Solutions Specialist
“As a member of Billco, I take pride in our commitment to analyzing each customer’s needs and developing innovations that streamline the process from order placement to installation. Our support team is available 24|7|365 to provide assistance whenever it’s needed.”
International assignments are made on a case-by-case basis; please contact solutions@billco-mfg.com to be paired with your Billco Glass Solutions Specialist.
Support Team
Ryan Walchack
Replacement Parts Sales
“Every day coming into work we look forward to help our customers in any and every way possible with their needs whether it’s a full rebuild of a machine or just a small part. We have a large inventory of parts and consumables ready-to-ship to eliminate stress when unplanned downtime occurs.”
Dave Bollinger
Service Manager
“Our Service Team assures our customers they will experience little to no unplanned downtime due to us being available 24 | 7 | 365 and 100% U.S. – based. With each of our technicians having an average of 20 years experience, we can provide preventative maintenance, trouble-shooting and emergency response to help eliminated stress when unexpected events occur.”
Please direct marketing or press inquiries to Ashley Foster.
Please direct employment inquiries to Sue Carothers.
